【IMPORTANT】Thinky USA’s response to the spread of COVID-19 infections
May 07, 2020
Thinky USA’s response to the spread of COVID-19 infections
With the safety and security of customers, employees, distributors, and suppliers as our top priority, Thinky has been implementing measures based on guidance received from government authorities to help prevent the spread of COVID-19 infections.
Our business is fully operational
Our service you have come to expect from us continues.
Inquiries about consumables and optional items, please contact your nearest sales representatives and us via e-mail, phone or inquiry form.
Our strategy is to minimise the number of people we have in the building. All of our team members are working from home. All Purchases, shipping, and inventory are now accessible via home and logistics to our customers will be uninterrupted.
If a process we have requires a physical presence here, then we have it covered as well. All CDC guidelines are followed and up to date whenever needed.
All employees are work are practicing social distancing, hand washing regimes, and enhanced hygiene procedures.
To date, we have not been informed of any major supply chain issues. We are maintaining constant contact with our suppliers, and will let you know if this situation changes. There may be some minor delays if the shipping infrastructure becomes compromised (e.g. lack of drivers).
Events, and customer-related activities
We are prohibiting all visitors except for essential maintenance. Goods in and goods out are managed by an “arm’s length” process, maintaining prescribed, non-contact social distancing.
– Meetings: Online meeting is recommended.
– Events hosted by Thinky: All suspended.
– Business trips (Overseas): All suspended.
– Banquets: All suspended.
Thank you for working with us through these challenging times.